Aruba University survey indicates that 76% of employees in tourism are satisfied

ORANJESTAD – On February 27, 2023, the Minister of Tourism and Public Health, Mr. Dangui Oduber, was invited by the University of Aruba's Tourism and Hospitality faculty to attend a presentation of the results of a recently conducted survey about the satisfaction and perception of those working in the tourism industry.

To complete this survey, they interviewed 569 workers in the tourism sector. Now that the survey is complete, they published the results and presented this to the Minister, ATA, AHATA, ATSA, and all other partners in the tourism sector.

Presentation of the University of Aruba's Tourism and Hospitality faculty of the results of a recently conducted survey about the satisfaction and perception of those working in the tourism industry.Presentation of the University of Aruba's Tourism and Hospitality faculty of the results of a recently conducted survey about the satisfaction and perception of those working in the tourism industry.According to the survey, 76% of the 569 participants stated they were satisfied with their work in the tourism sector.

Although important, factors like income and benefits for those working in this sector were not the most decisive factors for employment.  

The survey results give a clear overview of those working in this industry.

It indicates the satisfaction grade, an indication of their perception of the wages and the benefits. It also provides information about the treatment of employees and their opinion on the working hours. The survey gives a general overview of the labor situation in the tourism sector.

Presentation of the University of Aruba's Tourism and Hospitality faculty of the results of a recently conducted survey about the satisfaction and perception of those working in the tourism industry.Presentation of the University of Aruba's Tourism and Hospitality faculty of the results of a recently conducted survey about the satisfaction and perception of those working in the tourism industry.The Minister was pleased with the results, as the economy of Aruba depends mainly on tourism. Our people are the principal heritage in Aruba's tourism.

The persons who work daily with our guests and provide the high level of service for which Aruba is well known. Thanks to all who work in tourism, Aruba scored high in tourism in 2022, while the outlook for 2023 looks even better.

Minister Oduber thanked the University of Aruba and their Tourism and Hospitality faculty for doing this survey and the students who conducted this survey.

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