Clients can make appointments online at www.impuesto.aw and the Tax office will send a confirmation email once the appointment is confirmed. This will include the date and time the client can submit the required documents at the main office of the Tax Department at Camacuri. Clients who have problems making their appointment online get assistance by the customer service by calling 5227424 or 5227423.
The Tax Department did not completely stop walk-ins to submit the income and profit tax forms, but they limited the number of clients in their offices, as recommended by the DVG in connection with the Covid-19 pandemic. However, walk-in clients must comply with additional rules:
- Maximum 3 declarations of income tax or profit tax allowed per person
- Clients submitting more than 4 declarations should make an appointment
- Clients 60 years and older have a preference between 8:00 am and 10:00 am
- Clients younger than 60 years clients can walk in after 10:00 am
The Tax Department urges everyone to be on time for their appointment to have a structured flow of clients and to meet the current safety protocols.